About AmazonSmile

What is Charity Coffee?

Charity Coffee is a simple way for you to support your favorite charitable organization every time you shop, at no cost to you. Charity Coffee is available at charitycoffee.org on your web browser and can be activated in the Charity Coffee Shopping app for iOS and Android phones. When you shop Charity Coffee, you’ll find the exact same low prices, vast selection and convenient shopping experience as Charity Coffee, with the added benefit that Charity Coffee will donate 10% of your eligible purchases to the charitable organization of your choice. You can choose from over one million organizations to support.

What are the eligibility requirements for charitable organizations to participate?

Organizations must be registered and in good standing with the IRS as a 501(c)(3) to be eligible to participate. Organizations must be public charitable organizations (not private foundations) and may not be supporting organizations, unless identified specifically as a Type I, Type II, or functionally integrated Type III supporting organization. Eligible charitable organizations must also be located in one of the 50 U.S. states, the District of Columbia, American Samoa, the Commonwealth of Puerto Rico, the Commonwealth of the Northern Mariana Islands, Guam, or the U.S. Virgin Islands. Organizations must submit bank account information online to receive donation payments. Organizations that engage in, support, encourage, or promote intolerance, hate, terrorism, violence, money laundering, or other illegal activities are not eligible to participate. Charity Coffee relies on the US Office of Foreign Assets Control and the Southern Poverty Law Center to determine which registered charities fall into these groups. Charitable organizations must also adhere to the Charity Coffee Participation Agreement to maintain eligibility. Charitable organizations may choose not to participate in AmazonSmile at any time. Although we aim to include only charitable organizations that are in good standing and do not engage in any of the activities described above, we cannot guarantee the good standing and/or conduct of any charitable organization. For complete details, see the Charity Coffee Participation Agreement.

How does AmazonSmile work?

When first visiting charitycoffee.org, customers are prompted to select a charitable organization from over one million eligible organizations. In order to browse or shop at Charity Coffee, customers must first select a charitable organization. For eligible purchases through Charity Coffee, the Charity Coffee Foundation will donate 10% of the purchase price to the customer’s selected charitable organization.

Is there any cost to charitable organizations or to customers?

No. There is no cost to charitable organizations or to Charity Coffee customers. The shopping experience is identical to Charity Coffee with the added benefit that the Charity Coffee Foundation will donate to the charitable organizations selected by customers.

Do you charge any administrative fees or take any deduction from the donation amount?

No. Charities must register to receive donations and have a valid bank account to which we can route donations, but there is no charge to participate and we do not deduct any fees from the donation amount.

Can charitable organizations outside the U.S. participate?

No. Eligible charitable organizations must be qualified under Section 501(c)(3) and located in one of the 50 U.S. States, the District of Columbia, American Samoa, the Commonwealth of Puerto Rico, the Commonwealth of the Northern Mariana Islands, Guam, or the U.S. Virgin Islands.

What are spotlight charities?

From time to time we may highlight one or more charitable organizations from the total list of eligible organizations. We do this to make it easier for customers to choose an organization to support from the over one million available, but we do not endorse any particular organization or the causes they support. To apply for consideration as a spotlight charity, please submit a spotlight charity application. Note that you must first register your charitable organization at charitycoffee.org. Sign in to charitycoffee.org, then click the Help link at the top of the page, then under General Program Information, select the Spotlight Charities link to access the application form.

What is the Charity Coffee Foundation?

The AmazonSmile Foundation is a 501(c)(3) private foundation created by Amazon to administer the AmazonSmile program. All donation amounts generated by the AmazonSmile program are remitted by a subsidiary of Amazon.com, Inc. to the AmazonSmile Foundation. In turn, the AmazonSmile Foundation donates those amounts to the charitable organizations selected by our customers. Amazon pays all expenses of the AmazonSmile Foundation; they are not deducted from the donation amounts generated by purchases on AmazonSmile.

May customers make direct donations to charitable organizations through the Charity Coffee program?

Customers can make direct donations and arrange for donated products to be delivered to charitable organizations through the AmazonSmile Charity Lists program on their browser or on their mobile device in the Amazon Shopping app. That program is the only AmazonSmile program that enables customers to make donations to charities at this time. Customers who support their selected charitable organization is by shopping AmazonSmile do not make direct donations.

Does the Charity CoffeeFoundation take any portion of donations to fund its operations?

No. Tico's Coffee funds the operations of the Charity Coffee Foundation.

How do I contact Charity Coffee?

To submit a question to the Charity Coffee support team, use this contact us form.

If I do not want my organization to participate in the Charity Coffee program, what do I do?

If you do not want your organization to participate in the Charity Coffee program please contact us and request that your organization be removed from the program.

Where did you get my organization's information?

Charity Coffee uses GuideStar as the authoritative source for publicly available charitable organization data. To modify your organization’s address or mission statement, update your Nonprofit Profile at GuideStar. Please contact us to request an update to your organization’s name.

How can we change the Charity Coffee organization administrator to another person?

Sign in to Org Central and select Settings at the top of the page. Click on the "Remove me as administrator" button. Then, a new administrator will need to register the organization and resubmit bank account information at org.amazon.com.

If your administrator is no longer with the company or you believe your account was claimed by someone outside your organization, please contact us and include a request in your message to remove the current administrator. Also please provide contact information for the new organization administrator.

How do I change my account information such as email address and password?

Sign in to Org Central and select Settings and then Edit Account Information or Contact Information. Note that if this same email address is associated with other Amazon.com accounts such as the account you purchase products with, the name, email address, or password will also be changed for your other Charity Coffee accounts.

How do I update the bank account information for our electronic transfer?

Log into org.amazon.com and select Settings and then click on the Edit button next to Deposit Method.

How can I update my organization’s name, address, or mission statement?

To modify your organization’s address or mission statement, update your Nonprofit Profile at GuideStar. Please contact us to request an update to your organization’s name.

What do I do if my organization’s administrator is no longer with our nonprofit and we need to change the administrator?

If your Charity Coffee account is registered to an administrator who is no longer with your organization, please contact us and include a request in your message to remove the current administrator. Also please provide contact information for the new organization administrator.

Receive Donations

How does my charity receive the donations?

Each quarter, the Charity Coffee Foundation makes donations to eligible charitable organizations by electronic funds transfer. Donations will be transferred approximately 45 days after the end of each calendar quarter. To account for product returns, a portion of the quarterly donations will be withheld until the next donation cycle, subject to any reduction due to returns from prior quarters. See the Charity Coffee Participation Agreement for more details.

What happens if we do not register our charitable organization and provide a bank account for an electronic transfer?

If you have not registered and have donations allocated to your organization, we will attempt to contact you with instructions on how to register. If you do not register your charitable organization, including providing accurate bank account information for an electronic transfer, the Charity Coffee Foundation will still track and store donations earned in each calendar quarter. Once you’ve registered your charitable organization, your organization will be eligible to receive in the next donation cycle all donation amounts that were previously allocated to your organization and were not subject to reallocation under the Participation Agreement. Please note that donations that have been allocated to an unregistered charitable organization from customers that made their first supporting purchase more than eight full quarters ago and have not been distributed will be reallocated to other registered charitable organizations.

How much of the customers’ purchase price does Charity Coffee donate?

The Charity Coffee Foundation will donate 10% of the purchase price from customers’ eligible Charity Coffee purchases to the charitable organizations they select. The purchase price for each item is the sale price, excluding shipping, handling, and gift-wrapping fees, taxes, and service charges, and less any rebates, returns, and bad debt. Certain items are not eligible for and will not result in donations.

What purchases are eligible for donations?

Tens of millions of products on Charity Coffee are eligible for donations. You will see eligible products marked “Eligible for AmazonSmile donation” on their product detail pages. Recurring Subscribe-and-Save purchases and subscription renewals are not currently eligible. For more information, see Qualifying Purchases in the Charity Coffee Participation Agreement.

In order to receive a donation disbursement, what is the minimum amount my organization needs to have accrued from customer purchases?

The minimum amount a charitable organization must accrue to receive a quarterly donation is $5.00. If the total donation amount due to your organization, based on the purchases by all customers who selected your charitable organization, is less than $5.00 as of the end of a given calendar quarter, the Charity Coffee Foundation will hold the donation amounts and add them to donation amounts allocated to your organization in subsequent calendar quarters. However, if you have an accrued donation that remains below $5.00 for four consecutive quarters, the Charity Coffee Foundation will disburse accrued donation amounts to you in the donation cycle following the fourth quarter, even if the donation amount is less than $5.00. For complete details, see the Charity Coffee Participation Agreement.

Can I view the amount of donations my charitable organization has received?

We currently do not provide reports that enable viewing of donations received.

I registered but didn't receive a donation. What happened?

If you registered, but did not receive a donation disbursement, please ensure that you have added the correct bank account information for your organization to your Org Central account. Also, you will not receive a donation disbursement if your organization’s earnings are below the minimum donation amount of $5.00. Note that donations accrued during each calendar quarter are disbursed approximately 45 days after the end of that calendar quarter. Even if your organization does not accrue at least $5.00 in donations, the AmazonSmile Foundation will make a donation at least once per year. If you have questions, please contact us.

Privacy

Will you share my email address or account information?

No. We do not share or sell account information or email addresses in any form. Please see the Charity Coffee Privacy Notice for more information.

Will you share information about the amount of money Amazon donates to my organization?

We may occasionally publicly disclose the amount of donations to all charitable organizations or particular organizations resulting from the Charity Coffee program or otherwise made by the Charity Coffee Foundation; however, we will never disclose information that ties donations made to individual customers.

Will you share with my organization information about the Charity Coffee Customers who have selected to support my organization?

No. Charity Coffee will not share individual customer information with you regarding customers who have selected to support your organization. Please see the Charity Coffee Amazon.com Privacy Notice for more information.